Shipping Policy
Here's how we pack, dispatch and deliver your packaging order — from processing time to tracking and delays.
Last updated: 27 July 2026On This Page
Delivery Coverage
We currently deliver across most serviceable pin codes in India through our courier and logistics partners. Certain remote or restricted locations may have limited or no serviceability, which will be indicated at checkout.
Order Processing Time
| Order type | Processing time before dispatch |
|---|---|
| Standard / stock products | 1–2 business days |
| Bulk orders (large quantities) | 2–5 business days |
| Custom-printed / branded packaging | 5–10 business days (after artwork approval) |
Processing time is separate from transit/delivery time, and does not include Sundays or public holidays.
Delivery Timelines
Once dispatched, orders are typically delivered within:
- Metro cities: 2–4 business days
- Other cities/towns: 4–7 business days
- Remote/rural areas: 7–10 business days
Shipping Charges
Shipping charges, if any, are calculated based on order weight, dimensions and delivery location, and are shown at checkout before payment. Free-shipping thresholds, where offered, will be clearly displayed on the Site.
Order Tracking
Once your order is dispatched, you will receive a tracking number and courier link via email/SMS. You can also check your order status by logging into your BuyBoxnBag account and visiting the "Track My Order" section.
Delays & Force Majeure
Delivery may occasionally be delayed due to circumstances beyond our control, including but not limited to natural disasters, extreme weather, courier network disruptions, strikes, regulatory restrictions or public holidays. We will keep you informed where such delays are expected to be significant.
Damaged Shipments in Transit
Please inspect your shipment at the time of delivery where possible. If the outer packaging appears tampered with or damaged, you may refuse delivery or note it on the courier's delivery record. For damage discovered after opening, report it to us within 48 hours along with photos, as per our Returns & Refunds policy.
Address & Delivery Attempts
Please ensure your delivery address and contact number are accurate and complete. Our courier partners typically make up to 2–3 delivery attempts; if delivery is unsuccessful after that, the order may be returned to us, and re-shipping charges may apply.
Contact Us
For any shipping or delivery-related queries, please reach out through our official contact page with your order number handy.